We are not able to guarantee there is no cross-contamination with the fragrances. Our production team does deep clean all machinery in between each batch of product. However, due to our warehouse manufacturing and fulfillment processes right now, our
Our policy is to combine duplicate orders/multiple orders from customers in order to reduce our carbon footprint and packaging materials.
If you’d like to exchange your bars for a different scent or product, we will allow you to exchange it within 30 days as long as the bar is at least 75% intact. You will be responsible for the return shipping to send us back the products along with a
Privacy Policy: Hamish & Co is a fully-owned subsidiary of Viori Beauty PBC, and as such Hamish & Co is governed by Viori's privacy policy.
We want to make sure you are happy and satisfied with your Viori products. If you are unsatisfied and would like to return your order, we will allow it as long as the bar is at least 75% intact and it's within 30 days. For return instructions, please
If your bars arrive damaged, melted excessively, or otherwise defective, please contact [email protected] within 14 days of delivery and we will send you a free replacement. Please send us your name, order number, and a photo of the items conditio
If you would like to cancel a recurring order, we need at least a 48-hour notice before the payment has processed to try and stop it. You will be notified via email prior to your order processing, you can respond to this email requesting the order to
Which shipping company(ies) do we ship with? See the following article: click here. How much does shipping cost? See the following article: click here. Do I have to pay shipping to return my order? When you make an order, Hamish&Co covers the shippin
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We are so sorry you received the wrong items and would like to get this fixed ASAP! Please send an email to [email protected] including your order number and which items were missing or incorrect and we can get a replacement order in for you!
We do not offer returns on our limited edition products. These items go very quickly! We recommend signing up for our email newsletter for future updated on our limited edition items.
Hamish & Co is a fully-owned subsidiary of Viori Beauty PBC, and as such Hamish & Co is governed by Viori's Terms of Service.