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Hamish & Co.

<p id="isPasted">If you&#x2019;d like to exchange your bars for a different scent or product, we will allow you to exchange it within 30 days as long as the bar is at least 75% intact. You will be responsible for the return shipping to send us back the products along with all the packaging. Please contact <a href="mailto:support@viori.com">support@hamishco.com</a> for exchange instructions. Please do not send anything back before contacting us and without an RMA # (return merchandise authorization)</p><p>Once exchanges are received, we will process the exchange and ship out the new items within 1-2 business days.</p>

If you’d like to exchange your bars for a different scent or product, we will allow you to exchange it within 30 days as long as the bar is at least 75% intact. You will be responsible for the return shipping to send us back the products along with a

WHAT IS YOUR EXCHANGE POLICY?

POLICY QUESTIONS

ACCOUNT EMAIL NOT SENDING

CAN I GET A REMINDER EMAIL NOTIFYING ME BEFORE MY NEXT ORDER SHIPS??

HOW DO I SETUP AND ACCESS MY CUSTOMER ACCOUNT?

HOW TO CREATE AND MANAGE ACCOUNT

HOW DO I UPDATE MY ADDRESS?

ACCOUNT QUESTIONS

SCENT DESCRIPTIONS

HOW DO I USE THE SHAMPOO AND CONDITIONER BARS?

WHAT IS YOUR CONTACT INFORMATION?

DO YOU OFFER SAMPLES?

HOW QUICKLY WILL I SEE RESULTS?

WHAT ARE THE STAMPS/MOLDS ON THE BARS?

DO YOU OFFER ANY DISCOUNTS OR COUPON CODES? ANY DEALS?

DO YOU HAVE ANY STORES?

IS HAMISH & CO B-CORP CERTIFIED?

RECOMMENDATIONS FOR TRAVELING

PRICING?

WHISKY-INFUSED? AM I GOING TO SMELL LIKE A BOTTLE OF WHISKY?

WHAT ARE THE BENEFITS OF WHISKEY ON MY HAIR?

WHAT ARE THE SIZES OF YOUR PRODUCTS?

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

MOST COMMON QUESTIONS

CROSS-CONTAMINATION BETWEEN BARS

DUPLICATE ORDERS - WHY WERE MY ORDERS COMBINED?

WHAT IS YOUR PRIVACY POLICY?

WHAT IS YOUR RETURN POLICY?

WHAT IS YOUR WARRANTY POLICY?

WHAT IS YOUR SUBSCRIPTION POLICY?

SHIPPING POLICY FAQ'S

PRODUCT DISCLAIMERS

I RECEIVED THE WRONG ITEMS, HOW CAN I GET THIS FIXED?

CAN I RETURN OR EXCHANGE THE LIMITED EDITION SCENT PRODUCTS?

WHAT ARE YOUR TERMS OF SERVICE?

WHICH PRODUCT IS BEST FOR ME?

HOW OFTEN SHOULD I WASH MY HAIR?

HAIR/SCALP TYPE - HOW DO I KNOW?

HAIR POROSITY

OILY SCALP, BUT DRY ENDS

CAN I USE THIS ON...

GREY HAIR Q&A

ARE THESE SAFE FOR...

RECOMMENDATIONS BASED ON HAIR/SCALP TYPE

CAN I USE A DIFFERENT SCENT NON CITRON GINGER WHEN I HAVE OILY HAIR TYPE?

DOES THIS WORK ON...

DO THE BARS PROVIDE AND SIGNIFICANT BENEFITS TO SCALP HEALTH AND WILL IT DECREASE DANDRUFF AND RELATED ISSUES?

HAIR QUESTIONS & RECOMMENDATIONS

QUESTIONS ABOUT OILS IN OUR PRODUCTS

ARE YOUR PRODUCTS GLUTEN-FREE?

ARE YOUR PRODUCTS NON-GMO?

ARE YOUR PRODUCTS ORGANIC?

ARE YOUR SCENTS SYNTHETIC?

INGREDIENT DETAILS

DO YOUR PRODUCTS CONTAIN...

DO YOUR BARS HAVE PRESERVATIVES IN THEM?

SOURCING QUESTIONS

INGREDIENT QUESTIONS

QUESTIONS ABOUT RECURRING ORDERS

CAN I CHANGE MY ORDER AFTER IT'S BEEN PLACED?

CAN I RETURN MY ORDER AFTER I HAVE RECEIVED IT?

HOW LONG DOES IT TAKE FOR MY ORDER TO BE PROCESSED?

HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

HOW MUCH DOES SHIPPING COST?

WHAT SHOULD I DO IF MY PACKAGE IS LOST OR STOLEN?

MY BARS ARRIVED SOFT, MELTED, OR BROKEN, WHAT DO I DO?

MY TRACKING SHOWS THAT MY PACKAGE IS BEING RETURNED TO SENDER. WHAT DO I DO?

MY TRACKING SAYS DELIVERED, BUT I HAVEN'T RECEIVED IT. WHAT DO I DO?

WHAT DO I DO I I WROTE THE WRONG ADDRESS ON MY ORDER? OR MY ORDER WAS MARKED INVALID ADDRESS?

HOW CAN I EXPEDITE MY SHIPMENT?

WHERE DO YOU SHIP?

WHERE ARE YOUR PRODUCTS SHIPPED FROM? WHERE IS YOUR WAREHOUSE LOCATED?

WHO DO WE SHIP WITH? WHAT SHIPPING SERVICE PROVIDER DO WE USE?

SHIPPING QUESTIONS

ARE THERE ANY UNSCENTED BAR OPTIONS?

ARE THESE SAFE FOR PREGNANCY?

ARE YOUR PRODUCTS...

ARE YOUR SHAMPOOS AND CONDITIONERS ALL NATURAL?

CAN CHILDREN USE HAMISH & CO PRODUCTS?

CAN I USE THE BARS ON MY SKIN?

WHAT ARE THE DIMENSIONS OF THE BARS?

HOW OFTEN SHOULD I WASH WITH YOUR PRODUCTS?

HOW LONG WILL THE BARS LAST?

MY BARS HAVE CRUMBLED AND FALLEN APART. WHAT DO I DO?

WHY ARE THE CONDITIONER BARS BUMPY ON THE TOP?

DO YOU HAVE A DEEP CONDITIONER?

DO YOU HAVE A PURPLE SHAMPOO?

IS THE CONDITIONER A LEAVE IN?

SAFE FOR SENSITIVE SCALPS?

WHAT IS THE SHELF LIFE OF THE BARS?

HOW BIG ARE THE BARS?

PRODUCT QUESTIONS

WHAT IS YOUR EXCHANGE POLICY?Updated 2 years ago